At Design Estimation, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or communication channels, including mobile messaging. Our goal is to be transparent about our data practices and ensure compliance with all applicable data protection regulations. This policy applies to all users of our website and services, including those requesting design estimation services or engaging with our messaging features.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, or other contact details you provide voluntarily through contact forms, design estimation requests, or subscription to our messaging services.
• Project-Related Information: Details about your design or construction projects (e.g., specifications, budgets) submitted via forms or uploaded files, such as PDFs, to provide accurate estimations.
• Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies or analytics tools to enhance your experience.
• Mobile Information: If you opt-in to receive SMS or other messaging services, we collect your mobile phone number solely for communications related to design estimation services, such as quote updates or consultation confirmations.

2. How We Use Your Information

We use your information to:

• Process and respond to your design estimation inquiries, including providing cost breakdowns and project consultations.
• Send transactional SMS or email communications, such as estimation updates, appointment reminders, or service confirmations, only if you have opted in.
• Improve our website’s functionality and user experience through analytics (e.g., Google Analytics).
• Comply with legal obligations, resolve disputes, or protect our rights and services, if necessary.

3. Sharing Your Information

We do not share, sell, or disclose your personal or mobile information to third parties or affiliates for marketing or promotional purposes. Your data may only be shared in the following limited circumstances:

• With trusted service providers (e.g., hosting providers, messaging platforms, or analytics tools) who assist in delivering our services, bound by strict confidentiality agreements.
• To comply with legal requirements, such as responding to a court order, subpoena, or regulatory request.
• To protect the rights, safety, or property of Design Estimation or our users.

4. Mobile Messaging and Opt-In Policy

If you opt-in to receive SMS or other messaging services from Design Estimation:

• We will only use your mobile phone number to send transactional messages related to design estimation services, such as quote confirmations, project updates, or scheduling reminders.
• You must explicitly opt-in to receive these messages, and you can opt-out at any time by replying “STOP” to any message or contacting us directly.
• We do not share your mobile phone number with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We employ industry-standard security measures, including encryption, secure servers, and regular system audits, to protect your personal and project-related information. While we take every reasonable step to ensure data security, no online system is entirely immune to risks, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve your browsing experience, such as remembering your preferences or analyzing site traffic. You can manage cookie settings through your browser or opt-out via our cookie consent tool (if available).

7. Your Rights

You have the right to:

• Access, update, or request deletion of your personal information by contacting us.
• Opt-out of SMS or email communications at any time.
• Request details about how your data is processed or stored.

8. Third-Party Links

Our website may include links to third-party sites (e.g., payment processors or project management tools). We are not responsible for their privacy practices. Please review their policies before sharing information.

9. Updates to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us:

• Email: [tom@designestimation.com]
• Phone: [+1 512 325 4495]
• Address: [5900 Balcones Drive, #6483 Austine, TX 78731 USA]
• Website Contact Form: [https://designestimation.com/contact-design-estimation/]

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Design Estimation for your project needs.